What are the payment options?
We currently accept all major credit cards, PayPal on our website. However, you may also send Checks, and Money Orders by certified mail for telephone orders.*Please be sure to contact us to confirm your order prior to mailing any payments.
How will my goods be sent to me?
Standard order will be sent via FedEx Ground, without signature required, with track and trace. This ensures your goods are sent to you with safety and reliability. Order with Expedited Shipping will be sent via USPS Priority Express Mail without signature required, with track and trace.
How long will it take for my goods to ship?
Standard order will be processed, manufactured and completed within 7 business days from the the date that the order is placed and paid for.
Rush Order - How long will it take for my goods to ship?
Rush Orders placed by telephone, paying the additional expedited manufacturing fee of $50.00, will be completed and shipped within 1-3 business days. *Please be advised that the "RUSH fee" does not include the shipping charges.
My order is on back order, what does this mean?
A back order item means that it is not available (for various reasons). When an item is on back order, we will advise you when the item may become available again. At that point you will have the option to wait for item, change your order options to what is available, or cancel the order and receive a full refund.
Can I cancel my order and how?
You may cancel your order within 48 hours after the order has been placed and paid.